SHIPPING within Israel
What shipping options do you offer in Israel?
We offer two convenient shipping options within Israel, both with flat-rate pricing:
- Option 1: UPS Delivery to a Nearby Pick-Up Point
Your package will be delivered to a nearby pick-up point within 3-5 business days, or 7-10 days for remote areas like Eilat. You will receive a tracking number, and once the package arrives at the store, you’ll have 5 days to pick it up. The cost is 24 NIS, with a 100% discount on orders over 250 NIS.
- Option 2: UPS Home Delivery
Your package will be delivered directly to your home address within 3-5 business days, or 5-10 days for remote areas. A tracking number will be provided. The cost is 82 NIS, with a 50% discount on orders over 180 NIS, and a 100% discount on orders over 250 NIS.
Orders placed before 7pm (Israel time, GMT+2) will be shipped out by 3pm the following day.
Refunds returns & delivery - in Israel
We accept returns up to 30 days after delivery if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. Paper goods must be sent in waterproof packaging.
In the event that your order arrives damaged in any way, please email us as soon as possible at office@earthstories.co.il with your order number and a photo of the item’s condition. If you have any further questions, please don't hesitate to contact us at office@earthstories.com.
Pickup from Studio option
Orders can be picked up daily at Mishol Marva St. 32 Midreshet Ben gurion from 10am. An email will be sent when your order is ready for pickup.
International shipping:
What countries do you ship to?
- Standard eco post - 14-21 business days
Austria, Australia, Italy, Ireland, United States, Belgium, Brazil, United Kingdom, Germany, Denmark, South Korea, Netherlands, Hong Kong, Taiwan, Greece, Japan, Norway, New Zealand, Singapore, Spain, Poland, Portugal, Finland, France, Canada, Sweden, Switzerland, Thailand, China. - UPS home delivery - 7-10 business days
Shipping to over 220 countries and territories worldwide, including key regions such as North America, Europe, Asia, South America, Australia, and Africa. Some of the countries we ship to include the United States, Canada, the United Kingdom, Germany, France, Japan, Australia, Brazil, South Africa, and many more. If your country is not listed or you're unsure about shipping availability, please feel free to contact us for more information at office@earthstories.co.il.
What international shipping options do you offer?
We offer two convenient shipping options to cater to your needs:
- Eco Post Delivery: This option delivers your package directly to your home address within 14-21 business days. A tracking number is provided for your convenience. The cost for Eco Post Delivery is 70 NIS (approximately 19.5 USD). Enjoy discounts on delivery fees with this option: a 50% discount is applied to orders over 51 USD, and shipping is completely free for orders over 70 USD.
- UPS Express Saver: For faster delivery, choose UPS Express Saver, which delivers your package within 2-5 business days directly to your home address. A tracking number is also included. The cost for this option is 250 NIS (approximately 70 USD). Discounts are available for this method as well: a 50% discount is applied to orders over 60 USD, and shipping is free for orders over 200 USD.
Orders placed before 7pm (Israel time, GMT+2) will be shipped out by 3pm the following day.
Refunds returns & delivery international customers
We accept returns up to 45 days after delivery if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. Paper goods must be sent in waterproof packaging.
In the event that your order arrives damaged in any way, please email us as soon as possible at office@earthstories.co.il with your order number and a photo of the item’s condition. If you have any further questions, please don't hesitate to contact us at office@earthstories.com.